Last updated on August 19, 2022
While every neighborhood is unique, one thing remains constant — neighbors want their community to thrive. The neighborhood is where you connect with people from diverse backgrounds and viewpoints and have conversations that bring people together and spark change without conflict. We want to provide clarity and tools to support civic engagement and neighborhood conversations, particularly around local and national politics.
Here, you’ll find Nextdoor’s policies, resources, and initiatives around political topics and elections, along with timely company updates.
To ensure conversations on Nextdoor remain locally relevant, we have policies and dedicated spaces for important non-local topics, such as national political topics.
Nextdoor is a place to discuss topics that are important to your local community. It’s okay for neighbors to discuss national and internationally-oriented conversations in the main feed if there is a direct local connection, or if the neighbor is sharing a direct personal experience. By contrast, conversations about non-local topics without a local or personal connection, like national partisan politics or international geopolitical issues, may only be discussed in Groups. Please see our Community Guidelines for more details.
All conversations on Nextdoor must abide by the Community Guidelines. Violations of these guidelines may result in removal of content or loss access to Nextdoor. Please follow these guidelines when posting about local and national politics/issues.
Posts and discussions about local politics and issues and local political events are generally allowed in the main feed. Permissible topics include:
Please be mindful that Nextdoor is meant to be a place for respectful discussion of local issues, and neighbors should not over-post by repeatedly and frequently starting discussions about the same topic as a way to campaign for a cause, political party, or candidate they support. Additionally, the following types of messages, even about local issues, are allowed only in Groups and not in the main feed:
Posts and discussions about national politics and issues and campaign organizing are allowed in Groups.
Groups provide a dedicated space for those who are interested in using Nextdoor for campaign organizing or for discussing national politics or issues with their neighbors. Of course, local and state politics may have dedicated Groups as well.
If you don’t see an existing group on a topic you’re interested in, you can start one. Conversations within Groups still need to be respectful and civil and comply with our Community Guidelines.
To remind neighbors to discuss national politics and political activity in Groups, we have created a pop-up that will appear if a post seems to be about a national topic in the United States or other communities.
For posts that evolve into an engaging discussion of political activity or political activism (i.e. a large number of comments on the post), we will generate a notification asking the neighbor who created the post if they would like to continue the discussion in a Group regardless of political party. Moving to Groups optimizes the discussion for longer-term utility and engagement for interested neighbors in political topics.
At Nextdoor, we’re committed to the safety of our neighbors and we are taking active measures to reduce the spread of misinformation related to politics and critical events such as the U.S. elections. If you come across a post that you believe contains false information related to these topics, please report it to Nextdoor.
Nextdoor’s election misinformation policy prohibits the following:
Nextdoor will use a combination of technology and neighbor reports to identify and remove content, as appropriate, that violate our election misinformation policy.
Updated on August 19, 2022:
We updated our advertising policy for the restricted category of politics and social issues to outline the type of content that is allowed in Nextdoor Ads. This policy only applies to managed service clients in the U.S.
Ads must promote only local issue-based topics, and cannot advocate for or against a particular candidate, party, specific legislation, referendum, or ballot proposition, or otherwise intend to influence an election outcome; fundraise for or by political candidates, parties, political action committees or similar organizations, or ballot propositions.
Ads must comply with all applicable laws and regulations, including Federal Election Commission regulations and state or local laws and regulations. Complying with those laws and regulations is the sole responsibility of the advertiser.
Ads must also adhere to all other Nextdoor Community Guidelines. To learn more about the advertising categories that are prohibited or restricted on Nextdoor, please see our advertising policies.
Updated on April 14, 2021:
A note from our CEO, Sarah Friar:
Civic engagement is the hallmark of a thriving neighborhood. We believe that the right to vote is a cornerstone of democracy, and we stand for every neighbor being able to participate in free and fair elections.
Yesterday, we took an important step in support of protecting voter rights and opposing discriminatory voting measures. In doing that, we joined a coalition of business leaders that are focused on equal and fair voting access for all through various initiatives with the Black Economic Alliance and Business for America, American Civil Liberties Union and the Leadership Conference on Civil and Human Rights.
In line with Nextdoor’s racism-prevention efforts, we are proud to support this movement that connects to our purpose and removes barriers that restrict voting rights for our neighbors in Black and Brown communities. Ensuring everyone has a neighborhood they can rely on remains our purpose, and this support aligns with racial justice initiatives. Nextdoor continues to be committed to building neighborhoods where everyone is empowered to have their voices heard.
At Nextdoor, we know that the neighborhood is the unit of change. While there is more work ahead, we are encouraged that each action we take continues to build towards our ultimate goal of creating a place where all neighbors feel welcome, safe, and respected. That starts with an inclusive democratic process.
Updated on January 13, 2021:
In light of the violent insurrection in Washington D.C., we are sharing additional direction regarding the use of Groups on Nextdoor. All Groups are subject to our Group Guidelines and Member Agreement, and can be removed by Nextdoor for violations. If you’re concerned about the content of discussions happening within a group, please report it to our team for immediate review.
First, any Group that contains information that organizes or calls for violence will be immediately taken down. Specifically, this includes any Groups that call for demonstrations or actions inspired by, modeled after, or related to the events of January 6. Neighbors have the ability to report Groups, similar to how they are able to report content in Nextdoor’s main feed.
We also recently added a promo in Groups reminding neighbors of our guidelines.
Groups may be removed for the following reasons:
Nextdoor prohibits content and groups displaying support for hate groups or their underlying ideologies. We recognize regulatory bodies and organizations such as the Southern Poverty Law Center and the Anti-Defamation League in their designation of hate groups, which include American Nazi Party, Boogaloo, Proud Boys, and QAnon, among others. In addition to neighbor reporting, Nextdoor’s Neighborhood Operations Team also uses technology to identify and remove content that violates these rules.
Thank you for doing your part to ensure conversations on Nextdoor are healthy and productive, fostering a welcoming neighborhood for all.
Updated on January 11, 2021:
Following the January 6, 2021 insurrection of the U.S. Capitol, our Head of Community shared the following post to our Nextdoor Community Forum, to provide clarity around our guidelines and support to our Leads and Community Reviewers. It’s important that all neighbors know and understand Nextdoor’s position.
Thank you for doing your part to ensure conversations on Nextdoor are healthy and productive, fostering a welcoming neighborhood for all.
—
Hi Leads & Community Reviewers,
I joined Nextdoor in early December as Head of Community. This wasn’t the way I had hoped to introduce myself to you, and I will share with you all a more detailed introduction of myself, my role, and how I aspire to work with you all in the coming days. However the heightened national political conversation brings me here this morning to discuss our Community Guidelines, and how to apply them given recent events.
First and foremost, I want to reiterate that the broader Nextdoor team is committed to the safety of all members and communities on the platform. As always, we are taking action against accounts and content that violate our Community Guidelines and/or Member Agreement, and the violent events that took place at the US Capitol last week are no exception. As Leads and Community Reviewers you all hold an important leadership role in each of your Nextdoor neighborhoods in facilitating productive, respectful discourse. Nextdoor’s Community Guidelines are in place to give structure to the conversations, and ensure that the broader community remains safe and helpful for everyone.
Tensions are high right now and we understand that taking action in accordance to Community Guidelines sometimes requires you to make judgment calls. To ensure that you are supported in the ways you’re contributing to your community’s conversations on Nextdoor, we think it will be helpful to further explain how to interpret and follow the Community Guidelines, and to remove any ambiguity about them related to recent events:
Additional support is available in our Moderating political posts toolkit.
We’re also reviewing the actions of any Lead or Community Reviewer who has been reported for biased moderation. In the event we find that biased actions have been taken, we will remove the person from our program. The negative actions of a small few should not reflect on the significant and positive impact made by the broader Leads and Community Reviewers community.
Moderation is hard even when the world isn’t in turmoil. Ensuring discussions stay healthy and productive takes a tremendous amount of energy. Sometimes (as here) the actions are so wrong that it makes moderation decisions clearer and easier, while in other moments it may be tough to determine whether to keep or remove certain content. Community norms evolve with time, context, and experience. Please know that our team is here to support you.
Again, I am sad that this is my first post in this forum, but I am looking forward to better days ahead. Neighborhoods have the power to change the world for the better, and may be the most potent avenue for change in a world so divided. I can’t wait to support all of you in continuing to bring about meaningful change to your communities.
On behalf of the entire Nextdoor community, we are deeply grateful that you’ve opted-in to support healthy dialogue in your neighborhoods. We are thankful to you for your leadership, and are thrilled to be partnering with all of you in advancement of our collective purpose of creating a kinder world where everyone has a neighborhood they can rely on.
To elevate and share accurate information about voting in elections, Nextdoor works in collaboration with non-partisan organizations like Vote.org, local government agencies, and more.
Updated on August 25, 2020:
Nextdoor and Vote.org, a nonpartisan organization with a mission to increase voter turnout, are teaming up to help neighbors print voting materials in states where needed and boost voter registration for the 2020 U.S. election season.
In response to barriers caused by the COVID-19 pandemic, Nextdoor and Vote.org launched the Voter Help Map to allow neighbors an opportunity to offer and receive printing help.
The Voter Help Map calls on Nextdoor neighbors who own a home printer to add themselves to the map with an offer to print voting materials for others. Those in need of a printer can then visit the map, find and contact a neighbor who has offered to print, and help everyone vote.
When communities unite to make a difference, they can leave a lasting impact at the local level and beyond. Learn more about registering to vote and requesting your mail-in ballot at Vote.org.
Here are some resources, FAQs, and information on our policies around discussing national and local political topics on Nextdoor, how we handle misinformation, how moderation works, and how to report content that violates our Community Guidelines.
Policies:
Reporting and moderation resources:
Frequently asked questions about political topics (answers here)
To stay up-to-date on the progress of our work, please continue to visit our blog.
To connect with your local neighborhood, please login at nextdoor.com.