Product Releases & Updates Safety & Preparedness

How Nextdoor Is Helping Neighbors Receive Accurate Information

Written by Tatyana Mamut

As concern around the coronavirus grows, the safety of you, our neighbors, is our top priority. To ensure that the information you find on Nextdoor is accurate and up to date, we have made several important product updates:

COVID-19 Information Reminder: When you create a post related to COVID-19, a pop-up window will encourage you to check that the information in your post reflects guidance from public health officials, like the CDC or WHO. 

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COVID-19 Public Agency Carousel: We have aggregated posts from public health officials into “carousels” at the top of the feed so that the information from these trusted sources is easily discoverable. Here, we’ll include posts that contain accurate, real-time information from public agencies, including cities, counties, and local and state health departments. 

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COVID-19 Search Results: When you search for coronavirus (or other related terms) on Nextdoor, you’ll receive a pop-up announcement that directs you to information from public health officials.

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Misinformation Reporting: If you believe you see misinformation related to coronavirus, please follow these steps to report it so that our team can review and take the appropriate action.

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We continue to be inspired every day by how neighbors are helping each other around the globe. If you’re healthy and able, raise your (figurative) hand for whatever you can. Now more than ever, we need the strength of our local community, and neighbors like you. 

Note: for up-to-date information on the coronavirus (COVID-19), refer to official sources such as the Centers for Disease Control and Prevention


To connect with your local neighborhood, please login at www.nextdoor.com

11 Comments

  • Thank you. Since there is so much misinformation, I appreciate your input to help slow down the panic mode. There are people who believe they are trying to help only to be passing on unhelpful information.

    • Who determines what is deemed as misinformation??? When we have National media controlled by only six different corporations, known as a monopoly in my day, it has been proven that this National media is nothing but propaganda to fit their agenda. Anybody in their right mind did any research that is common knowledge. So is this information determined by high money corporations or research of the public??

  • It seems that the real cause of death from this virus is a weak immune system. So why are we not talking about strengthening our immunity through proven methods like healthy food, exercise and less stress? Superior nutrition and less junk food is known to increase our resistance to viruses. Dr. Joel Fuhrman wrote the book: Super Immunity and I highly recommend it. Increasing your immunity is just as important and social distancing, washing your hands and taking pills! Also, Dr. Michael Greger had a book How Not To Die, about healthier lifestyles. America is the sickest country in the world in chronic diseases like cancer, heart disease and diabetes. These are know to pave the way to death from COVID-19, regardless of age or occupation. Why are none or the docs on the MSM talking about this? There is no profit in prevention. But this CAN be largely prevented!

  • Thank you very much for the information we give to guard against this coronavirus pandemic, the way we will behave towards friends, neighbors by greeting each other.

  • Re: current Covid-19 data. As a retired healthcare professional >42 yrs, specializing in both physical & mental health areas, which included practice in acute care hospitals, clinics, private homes & those living in the streets – teaching good health promotion, I REALLY appreciate your efforts to provide Nextdoor users w/ the best resources for checking the latest FACTUAL news available from the most reliable sources. THANK YOU!!!

  • We are so blessed to live in such a community where neighbors are like close family members they are so concerned about each other, they share and very helpful. Our family will pray for all with generous and kinder heart.God bless you all.

  • The Coronavirus group is excellent. However I have a couple of points to improve it.

    1. Give admins the chance to pin extremely useful advice to the top of the group. For example a nurse advised on how to prepare for and alleviate an infection.

    2. Get posts to relate more closely to their geographical areas. We are getting flooded with advice, offers of help etc from members 5 or more miles away across a large busy city.

  • Omg that video of Miles’ 6 th birthday made me cry—such kindness and thoughtfulness by neighbors. It made my day!!!! So much gloom and sadness right now—thank you for reminding me of the goodness of people—especially when a child is involved. ❤️❤️❤️🌈

  • NextDoor is proving to be an excellent tool for navigating this pandemic crisis in so many ways. However there is one way that I fear it may be increasing the likelihood of spreading the disease. That way is through Nextdoor continuing to allow posting of free items and items for sale by neighbors. I’m sure I need not specify how this is a danger with such highly contagious disease. Please consider suspending these features on NextDoor until all our communities have emerged from the Shelter-in-Place directives.
    Thank you!

    PS I preferred to send this request directly to someone who can make such a decision at Nextdoor’s corporate office, but could not find an appropriate email to send to.

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