COVID-19 vaccine policies and reminders

Written by Team Nextdoor

To ensure neighbors connect with accurate and up-to-date information pertaining to the COVID-19 vaccine, we are sharing additional direction as it relates to Nextdoor’s policies.

Vaccine Misinformation

We continue to take active measures to reduce the spread of medical misinformation. As a commitment to member safety, Nextdoor prohibits false or misleading statements and conspiracy theories about vaccines that could prevent or discourage people from receiving vaccines, including claims that: 

  • Vaccines cause autism; 
  • Vaccines contain microchips; 
  • Vaccines cause the diseases for which they’re intended to prevent;
  • Vaccines contain unsafe toxins that are poisonous or harmful.

Additionally, Nextdoor’s COVID-19 misinformation policy prohibits the following:

  • False or misleading claims and conspiracy theories about COVID-19, including its causes, cures, and prevention methods;
  • False or misleading information that could prevent or discourage people from receiving COVID-19 testing, treatment or COVID-19 vaccines;
  • Messages that call for or could interfere with the legitimate distribution of COVID-19 testing or COVID-19 vaccines, including fraudulent information around the distribution, safety or efficacy of vaccinations.

The COVID-19 pandemic is a dynamic situation, and we will align any action we take with the guidelines of trusted public health officials, including the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC).

If you believe you see misinformation related to COVID-19 or the vaccine, please follow these steps to report it so that our team can review and take the appropriate action. Note: Reports of misinformation are reviewed by Nextdoor staff, not Leads or Community Reviewers.

Vaccine Education

We have taken many steps to help neighbors identify accurate information about COVID-19 and vaccines including search results pop-ups, posting facts reminders, and proactive promotions that direct to trusted sources from public health officials. Additionally, we have added labels to certain posts related to COVID-19 that direct to the CDC for trusted information.

  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
  • Gmail

Nextdoor also partners with public agencies to ensure that neighbors receive the most up-to-date COVID-19 information. This includes resources on where and how to get vaccines and warnings about potential fraudulent information.

  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
  • Gmail

Thank you for all you do to help build a welcoming neighborhood for all.  

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